SportQube Limited (referred to in this policy as “SportQube” “we”, “us” and “our”) provide a software-as-a-service platform which saves and stores footage to segment into clips and has the option to use artificial intelligence (“AI”) to provide insights and information on sporting performance to organisations such as football, lacrosse, rugby, field hockey, ice hockey, Australian rules football and more.
We are committed to providing our services to organisations such as sports clubs, teams, scouts and the parents of the Users who run the sports club and teams (“Business Customers”) that meets the needs of our:
in a way that safeguards privacy.
The Services use the information that is collected by video recordings which can be uploaded onto our Platform. There are various packages we offer Business Customer’s – for example: one is to use the Platform to simply save and store footage to segment into clips while another package uses AI to deduce certain statistics from the video footage. These statistics are generated per User at individual level and in aggregate form at player, position, team and other group levels to help inform Business Customers and Users.
This Privacy Policy describes how we collect and process your personal data and applies to personal data held about:
We are the data controller in relation to the personal data that we collect, use or hold about you and we are responsible for protecting it in line with data protection laws. If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at webmaster@sportqube.co.uk.
To collect and process the personal data of Users for the Platform and Services, we rely on the Business Customer and its Representatives seeking consent from the Users – such consent is optional.
Usually such consent is requested by the relevant safeguarding or welfare officer for the club or another senior member of staff of the club and this is requested at the start of the relevant sporting season once match fixtures are confirmed.
Users have the right to withdraw consent at any time without affecting the lawfulness of the processing based on the consent before its withdrawal. In such instances, we take measures to ensure our Services and Platform do not capture the personal data of such Users who have not provided their consent such as by blurring the images of the Users in video footage and only using the statistics deduced from the video footage in aggregated form rather than at an individual User level.
As such, we may process the personal data of children under the age of 13 and over the age of 13. This is because they may be Users – i.e. sports players whose personal data is analysed on the Platform when video recordings are uploaded.
In line with the UK GDPR, if the child is over the age of 13, we rely on consent from the child to take part in the video recording and their personal data being collected for the Services.
If the child is under the age of 13, we rely on consent from the child’s parent or guardian to take part in the video recording and their personal data being collected for the Services.
[For a child-friendly version of this privacy policy, please see here].
Our Website may contain links to third-party websites, plug-ins and applications. If you follow a link to a third-party website, please note that this privacy policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those websites. We encourage you to review the privacy policies of those other websites so you can understand how they collect, use and share your information.
We collect personal data about you from a variety of sources, including:
We collect the following personal data from you directly:
We collect the following personal data generated during our relationship with you:
We collect the following information from other sources, such as:
Purpose | Activity | Legal Basis |
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To operate our Platform and provide the Services, we use the following personal data of Website Visitors, Platform Visitors, Customer Representatives and Users of our Services:
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To provide Business Customers and Users with access to our Platform as part of our Services, we use the personal data of Customer Representatives and Users. For example, to provide log in details to the Platform, email with updates to our Platform and Services as well as other uses in relation to providing access to the Platform and Services. The Platform and the provision of the Services relied on the personal data of Users to deduce certain analytics and statistics on that Users performance. AI is used to help facilitate this Service, for example: by using the video footage of a football match, AI can track the action on the pitch automatically, capturing multi-angle footage such performance data to generate analysis and statistics along with other metrics. |
To provide Business Customers and Users with access to our Platform as part of our Services, we use the personal data of Customer Representatives and Users and we do so in accordance with:
To collect and process the personal data of Users for the Platform and Services, we rely on the Business Customer and its Representatives seeking consent from the Users – such consent is optional. Usually such consent is requested by the relevant safeguarding or welfare officer for the club or another senior member of staff of the club and this is requested at the start of the relevant sporting season once match fixtures are confirmed. Users have the right to withdraw consent at any time without affecting the lawfulness of the processing based on the consent before its withdrawal. In such instances, we take measures to ensure our Services and Platform do not capture the personal data of such Users who have not provided their consent such as by blurring the images of the Users in video footage and only using the statistics deduced from the video footage in aggregated form rather than at an individual User level. |
To operate our business, we use the following personal data of Website Visitors, Platform Visitors, Customer Representatives and Users of our Services:
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We use your personal data to ensure we can run our business. For example, by enabling you to browse our Website and use our Platform. We also use the personal data of Website Visitors and Platform Visitors to satisfy legal or regulatory requirements to which we are subject and in order to exercise and protect our legal rights. For example, to detect, prevent and respond to:
This includes carrying out security checks (this may involve passing personal data to a credit reference agency, who will check the details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect our Business Customers and us from fraudulent transactions. We also use your personal data to administer and maintain our Website and Platform, we use “cookies” to monitor Website Visitor and Platform Visitor traffic patterns and site usage. This helps us to understand how our you use our Website and Platform so that we can develop and improve the design, layout and functionality of the sites. |
This is so that:
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To improve our business, we use the following personal data of Website Visitors, Platform Visitors, Customer Representatives and Users of our Services:
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We analyse information about your use of and feedback on our Website, Platform and Services to provide an improved customer experience to our Business Customers and Users and enhance our business. We may use your personal data to improve the Services such as for testing and development, as well as Website and Platform analytics. |
This is so that we can exercise our legitimate interests to conduct research and analytics in relation to the improvement of our business, Services, our Website and Platform. |
To communicate with you, we use the following personal data of Website Visitors, Platform Visitors, Customer Representatives and Users of the Services:
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We may use your personal data when we communicate with you, for example, if you contact us with questions about Services or our business in general. |
It is in our legitimate interest that we are able to respond to your queries in an appropriate and personalised way and also assist you with your experience with us. Also, it is in our legitimate interest to provide you with relevant information about our Services and/or business. |
To inform you about promotions and our products and services, , we use the following personal data:
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We use your personal data to better understand your preferences and to personalise the messages we send to you. This includes sending you information by email and/or post about our Services, as well as news or events that may be of interest to you. |
This is on the basis of your opt in consent and you may opt out at any time. You have the right to withdraw consent at any time without affecting the lawfulness of the processing based on the consent before its withdrawal. However, if you are a Business Customer or Business Representative, this is on the basis of our legitimate interests to send you emails and/or post about our Services, news or events that we believe will be of interest to you based on your prior interaction with us such as if you have requested a quote for our Services. |
Our Services are provided in various packages. Some packages do not include AI while others do include AI which is used to help facilitate this Service, for example: by using the video footage of a football match, AI can track the action on the pitch automatically, capturing multi-angle footage, the AI is able to track such performance data to generate analysis and statistics along with other metrics.
We do not rely on solely automated decision-making that would have significant affects on you. The personal data that is deduced from such video footage via our Platform as part of the Services for a particular package that the Business Customer agrees to, is reviewed by the Business Customer and its Representatives for their own purposes. For more information about how Business Customers and its Representatives use the personal data of Users on the Platform, please contact your relevant organisation such as the sports club you play for.
We may share your personal data with third parties under the following circumstances:
Further details about the specific third parties we engage can be provided on request.
We transfer personal data all over the world as part of our business operations and in order to provide our products and services. Where we transfer personal data outside of the country or territory you reside in such as outside of the UK and the Europe Union, we either transfer personal data to countries that provide an adequate level of protection (known as an “adequacy decision” and determined by the European Commission or other supervisory authorities such as the UK’s Information Commissioner.
Where required, we have put appropriate safeguards in place to cover these transfers. For example, in the form of standard contractual/data protection clauses adopted by the European Commission or other supervisory authorities such as the UK’s Information Commissioner - for example in the UK, this is the International Data Transfer Agreement or UK Addendum.
We may also transfer personal data to our third-party suppliers. Where the transfers are not to countries that provide an adequate level of protection, as we do with our own group companies, we put appropriate safeguards in place to cover these transfers. For example, in the form of standard contractual/data protection clauses Where our suppliers are located in the US, we may rely on the EU-US Data Privacy Framework or the UK Data Bridge provided such suppliers have self-certified onto the Framework.
If you would like further information or a copy of the safeguards, please contact us at webmaster@sportqube.co.uk.
We also retain your personal data as a separate controller in line with the following: our retention policy, as required by law, to investigate or defend against potential legal claims, and to help prevent fraudulent activity.
We only retain personal data for as long as it is required.
We implement physical, technical and organisational security measures designed to safeguard the personal data that we process. These measures are aimed at providing the ongoing integrity and confidentiality of your personal data. We evaluate and update these measures on a regular basis. However, no information system is impenetrable, so we cannot guarantee the absolute security of your personal data.
For personal data of which we are a controller of, in certain circumstances, you have a right to:
To exercise the rights outlined above in respect of the personal data processed by us as a controller contact us at webmaster@sportqube.co.uk.
If any individual whose personal data we process (as described in this policy) has any questions or concerns about this policy or their personal data, please contact us at webmaster@sportqube.co.uk .
It is important that the personal data we hold about individuals is accurate and up-to-date. We encourage individuals to notify us by email or post with any changes to their personal data.
This policy was last updated in November 2024. We may modify or update this Privacy Policy from time to time. If we make any revisions that materially change the way in which we process your personal data, we will notify you of these changes before applying them.